Senior UX Content Writer (Hybrid Remote Ohio) Job at Crown Equipment Corporation, New Bremen, OH

  • Crown Equipment Corporation
  • New Bremen, OH

Job Description

Company Description:

Crown Equipment Corporation is one of the world's largest material handling companies, with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown produces and sells a broad range of forklifts, batteries, chargers, automation and fleet management technologies that are revolutionizing the material-handling industry.

Job Responsibilities:

Develop user-centric content for Company's digital products to help users navigate the product. Collaborate with cross-functional teams including designers, developers, equipment content designers, global content managers, product leads, and content strategist software to create seamless user experiences. Create new content for customer-facing applications, ensuring consistency, clarity, and effectiveness across all touchpoints.

Design System Content Development - Collaborate with design and development teams to create and maintain content for Company's Design System. Write clear and concise guidelines, principles, and patterns for various UI components, ensuring consistency and usability across digital products. Update and improve Design System content based on user feedback, industry best practices, and evolving product requirements.
New Content Creation for Customer Experiences - Develop user-friendly content for web and mobile applications, including onboarding flows, product tours, error messages, tooltips, and in-app notifications. Conduct research to understand user needs, behaviors, and pain points. Integrate findings into content creation processes. Collaborate with UX/UI designers to ensure content aligns with design concepts and enhances the user experience.
Content Optimization and Testing - Conduct content audits and usability tests to identify areas for improvement and optimize existing content for clarity, consistency, and effectiveness. Utilize data-driven insights and analytics to measure the impact of content on user engagement, satisfaction, and conversion rates. Test different content variations to determine the most effective messaging and communication strategies.
Miscellaneous - Work closely with product managers, developers, and other stakeholders to understand project requirements and goals, and ensure content solutions meet business objectives. Communicate content strategies, recommendations, and rationale to cross-functional teams, seeking feedback and buy-in as needed. Stay informed about industry trends and emerging tools for writing content. Champion UX writing best practices and advocate for the importance of clear, concise, and user-focused content within the organization. Perform other duties as assigned.

Visit YouTube to learn more about

Crown Lift Trucks Ideas That Advance

Hybrid Remote Ohio: Crown offers mostly remote work for this position. A reasonable commute is necessary since some onsite work is required.

Related Terms: UI UX Designer, Content Strategist, Content Designer, UX Strategist/Writer, Content Creator

Minimum Qualifications:

Associate degree in English, Journalism, Communications, Human-Computer Interaction, User Experience (UX) Design or related
5 years of UX content writing experience or similar (salary will be commensurate with experience)
Good written and verbal communication skills, with close attention to detail
Understanding of UX/UI design principles and best practices, with the ability to collaborate with design and development teams
Strong portfolio showcasing relevant work samples - Include portfolio link with application
Ability to occasionally travel with overnight stays (0-5%)
Reliable transportation to travel locally between company locations during scheduled workday

Preferred Qualifications:

Related Bachelor degree
Proficiency in content management systems (CMS), design tools (e.g., Figma), and prototyping software
Experience working in a collaborative Agile environment with multiple teams

Work Authorization:

Indefinite U.S. work authorized individuals only. Individuals with temporary visas are ineligible. Sponsorship for work authorization, now or in the future, is unavailable.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled

Job Tags

Holiday work, Full time, Temporary work, Remote job, Flexible hours, Night shift,

Similar Jobs


Warehouse Order Selector Job at SYSCO

 ...Company's Incentive Plan. BENEFITS INFORMATION: For information on Syscos Benefits, please visit IMMEDIATELY HIRING Warehouse Order Selectors Hiring immediately Earn base, overtime, and incentives Industry-leading total rewards package On-the-job... 


Mompreneur - Freelance Copywriter Job at Fud

 ...flexibility to work from home and choose your own hours, allowing you to be present for your family while pursuing your passion for writing. Join the Fud community to monetize your free time and let it become your next favorite side hustle. Our community encompasses... 

Whole Foods Market IP, L.P.

Category Merchant II - Perishables Job at Whole Foods Market IP, L.P.

Job Description Whole Foods was founded in 1980 on the belief that where food comes from, and how it's grown, matters. It meant creating quality standards, working with suppliers who achieve them, and sharing that information with our customers. And it radically changed...

Arcus Biosciences, Inc.

Senior Clinical Data Manager (Contractor) (Office or Remote) Job at Arcus Biosciences, Inc.

 ...The Senior Clinical Data Manager (12 month full time contract) provides clinical data expertise to project teams in an outsourced and/or insourced Clinical Data Management model. The successful candidate will have advanced knowledge of end-to-end clinical research lifecycle... 

Northwest Talent Solutions LLC

Remote Full Commission Principal Recruiter Job at Northwest Talent Solutions LLC assess qualifications, experience, and cultural fit.Candidate Debriefing: Communicate with your candidates after each interview stage to ensure they feel aligned with the tangible and intangible aspects of an opportunity.Interview Coordination: Schedule and facilitate...