Job Description
Job Description
Summary/objective
Call Center Live Chat Agents will answer customer questions and queries through live chat. You will be a member of the primary contact team for consumers interested in the products we offer. This is a great opportunity for someone interested in growing their sales career within a nationwide organization that is continuously recognized for its dedication to customer service and satisfaction. In this role you will build relationships with our customers, using the consultative approach to understand the customer’s needs and then offer them the best moving solution.
Essential functions
Competencies/Skills
Specialized knowledge and/or licenses
N/A
Supervisory responsibilities
None
Work environment
Working conditions for this position are in a standard in office setting which is generally indoors in a controlled environment.
Physical demands
The physical demands for this position require use of a personal computer and phone on an ongoing basis throughout the workday. Additionally, the position requires frequent sitting, use of hands to type on a keyboard, reaching with hands and arms, speaking, hearing, and vision abilities, and the ability to lift and carry up to 10 (ten) pounds or more.
Travel required
None
Required education and experience
EEO statement
1-800-PACK-RAT | Zippy Shell is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws.
***This is an HOURLY pay position with UNCAPPED Commission. An average Sales Rep will make an additional $2000 plus / month based on performance. A high performing Sales Rep has the potential to make more.***
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