Interim Head of Student Casework
About the Company
Top London university
Industry
Higher Education
Type
Privately Held
About the Role
The Company is in need of a temporary Head of Student Casework to join their team. The successful candidate will be responsible for advising on student casework policies and procedures, ensuring the relevance of the student code of conduct and related policies, and monitoring statutory requirements and national developments in student casework. This role also involves contributing to the development of casework-related policies and guidelines, overseeing quality assurance processes, and providing expert guidance in panel meetings. The Head of Student Casework will be expected to manage the triaging and oversight of all casework, support team members with complex cases, and liaise with external parties, including legal advisors. Strong communication, problem-solving, and organizational skills are essential, as is the ability to establish and maintain relationships with key stakeholders. Applicants for the Head of Student Casework position at the company should have a background in a student casework environment within higher education. The role requires a candidate with strong administrative skills, a keen eye for detail, and proven line management experience. Expert knowledge of regulatory issues, safeguarding, and student misconduct is a must, as is strong IT literacy. The ideal candidate will be adept at developing effective communication strategies, particularly for engaging with students and staff, and will be able to represent the department on key committees. The role demands a professional who can work under pressure, is adept at problem-solving, and can ensure the efficient delivery of services by the casework team.
Travel Percent
Less than 10%
Functions
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