External Mortgage Loan Officer Job at HAPO Community Credit Union, Sunnyside, WA

  • HAPO Community Credit Union
  • Sunnyside, WA

Job Description

Job Description

HAPO Community Credit Union is looking for an experienced Mortgage Loan Officer to join our team in the Sunnyside WA area!

The External Mortgage Loan Officer (MLO) is responsible for proactively soliciting new residential mortgage business and selling HAPO Mortgage products to meet established loan quality and production goals. They must seek out clients, which requires developing relationships with real estate companies and other sources that can refer prospective applicants. This individual will be responsible for originating new mortgage loans by providing exceptional customer service to our membership while communicating to all parties involved in the loan process.

Essential Job Functions include but are not limited to : :
  • Develop and maintain successful relationships with business referral sources, existing and prospective HAPO Members
  • Prospect new Mortgage lending opportunities
  • Provide complete loan applications package to processing department
  • Ensure exceptional customer experience by overseeing loan process from origination to close and provide on-going communication to members and business partners
  • Maintains a broad and current knowledge base of the mortgage industry. Understands the impact of developments and trends on the industry and the organization
  • Develop Business Referral Network through Marketing, cold-calling, prospective and networking activities. Participate in community efforts to promote home ownership
  • Meet with prospective borrowers, Review / Analyze credit and financial data, Determine borrower financial objective and goals, present appropriate products and programs and explain guidelines
  • Work with processing department to ensure that all loan conditions are met in a timely manner
  • Work with processing department to ensure communication with members regarding loan status is on done on a regular basis
Desired Skill Sets and Knowledge:
  • Possesses sufficient job skills and knowledge to perform the job in a competent manner. Is able to demonstrate skills and knowledge in day-to-day situations
  • Ability to work independently and develop partnering relationships within the community
  • Possess superior interpersonal and organizational skills with ability to prioritize
  • Must be a self-starter, self-motivated and use initiative while effectively adapting to change
  • Excellent communication skills to clearly explain products, listen to customers, and effectively overcome customer objections
  • Excellent customer service skills, strong attention to detail
  • Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages
  • Knowledge of mortgage industry; familiarity with mortgage rules, regulations, and procedures
  • Ability to handle oneself in stressful situations
  • Proficient use of standard office equipment.
  • Must be capable of multi-tasking
  • High School Diploma or General Education Development (GED) certificate
  • Must have NMLS
  • Two or more years of originating real estate loans; or equivalent combination of education and experience
  • Previous experience in the mortgage/real estate industries
  • Contacts and referrals in the real estate and mortgage industries required
  • Minimum of two to four year college degree with business administration/finance exposure
  • Prior sales experience
Our Benefits:

We offer competitive salaries and a comprehensive benefits package which includes:
  • Matching 401(k)
  • Pension plan
  • Competitive paid time off (Including Vacation, Holiday Pay, Personal Time, Sick leave, Birthday Day, Anniversary Day and more)
  • No cost premium health insurance for employees, including medical, dental and vision
  • No cost life insurance
  • Additional plans are available for purchase. This includes AFLAC, additional life & ADD insurance, Pet insurance, and Flexible Spending Accounts.
  • Many other employee engagement programs
Annual Salary: Exempt position with base salary of $36,000 (Average annual income including Base + Commission = $70,000.00 - $150,000.00+)

Location : Sunnyside, WA

HAPO is an equal opportunity employer that values employees and supports an organizational culture of diversity, respect and personal and professional growth.

*Please note that only candidates selected to move forward in the interview process will be contacted. Thank you for your understanding

Job Tags

Holiday work, Flexible hours,

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