Director, Sales Strategy & Operations - Americas Job at Amplitude, San Francisco, CA

  • Amplitude
  • San Francisco, CA

Job Description

About the Role & Team

Amplitude’s GTM Strategy & Operations team is leading the strategy, planning, and operational management across the GTM teams for Amplitude. Sales Strategy & Operations is a critical business partner and growth enabler leading our sales strategy, planning, and operations for Sales. We are searching for an outstanding Director, Sales Strategy & Operations to support the growth of our AMERICAS Sales team to partner with our Americas regional leadership and managers to continue our journey of growth of productivity.

In this role, you will:

  • Collaborate with Sales leadership and cross-functional stakeholders in developing go-to-market strategy, resource plan, and key performance metrics
  • Provide strategic and operational support to Americas Leadership team
  • Scale and mature critical business processes to improve business performance
  • Drive and support the planning process, including organizational design, headcount allocation, capacity planning, territory planning, and target setting
  • Develop and execute initiatives designed to optimize sales team efficiency and productivity
  • Drive rhythm of business (forecasting, pipeline reviews, renewal readiness, monthly / quarterly business reviews) with strong operational rigor
  • Provide insights on key performance metrics and priorities (e.g. weekly, monthly, quarterly business reviews), identify key roadblocks to progress, and work efficiently to remove them
  • Provide business analytic strength to help drive initiatives critical to ongoing growth and provide key insights for business leadership to support strategic decision-making
  • Drive local / regional critical projects and initiatives and drive alignment with cross-functional teams across the organization by developing detailed project plans with activity-based milestones
  • Oversee the implementation of enabling systems and tools, working closely with internal systems teams

You'll be a great addition to the team if you have:

  • Experience with innovative, high-performing, and fast-paced revenue organizations at a high-growth enterprise B2B SaaS company
  • Strong executive presence and an ability to communicate effectively with your peers, senior field leadership, and executive team
  • A passion for growing and nurturing top talent
  • Strong business acumen and distinctive problem-solving and analysis skills
  • Ability to solve complex and diverse business problems (commercial, operational, organizational)
  • Experience taking a structured approach to solving unique business problems
  • Stakeholder management experience - with strong communication and influencing skills
  • An enthusiastic 'roll up your sleeves' mentality. Works well under pressure, with a high degree of adaptability and flexibility in a fast-paced, ambiguous, and rapidly changing environment

At a minimum, you should have:

  • 8+ years of experience in a strategy and operations role supporting sales
  • Ability to partner with executives and manage multiple stakeholders cross-functionally
  • Advanced skills in Google Sheets, Microsoft Excel (e.g. should know commonly used functions such as INDEX(MATCH), VLOOKUP, COUNTIFS, SUMIFS, Pivot Tables) and SQL
  • Knowledge/experience with, Clari, Outreach is required
  • Self-starter mentality with a high degree of follow-through; can own and take tasks through to completion
  • BA or BS from an accredited university preferred

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

  • Excellent Medical, Dental, and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, and Vision on select plans
  • Flexible time off, paid holidays, and more
  • Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), learning and development (annual), commuter transit/parking (monthly), home office equipment (annual), and much more
  • Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
  • Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high-quality physician office experience via One Medical membership (select U.S. locations only)
  • Employee Stock Purchase Program (ESPP)

The Product: Amplitude is the world's #1 product intelligence platform– we empower teams to use customer data to build great product experiences for growth. We’re super proud of what we’ve built and continue to build on: a platform that enables companies to thrive.

Amplitude’s D&I Commitment: Amplitude believes that diversity enables the creation of better products, ability to solve complex problems, and drive more powerful solutions. In order to make diversity possible, we commit to striving to create an environment of inclusion: an environment focused on psychological safety, empathy, and human connection, which will allow employees of all backgrounds to feel the care they need to thrive.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

This role is eligible for equity, benefits, and other forms of compensation.

Based on legislation in California, the following details are for individuals who will work for Amplitude in the San Francisco Bay Area of California. Salary range: $222,000 - $333,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $201,000 - $302,000 total target cash (inclusive of bonus or commission)



Job Tags

Holiday work, Local area, Home office, Flexible hours,

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