Customer Success Specialist Job at Roolee, Logan, UT

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  • Roolee
  • Logan, UT

Job Description

Job Type


Part-time

Description

ROOLEE is a fast-growing online retailer specializing in women's clothing. We are looking to expand our Customer Success team! At ROOLEE we strive to offer personalized customer service to maintain the "family-owned" feeling. If you have excellent interpersonal skills, excel at working on teams, and have the desire to help people - this is a great fit for you!

Benefits include:
  • Competitive pay
  • Full, paid training provided
  • Employee discount
  • Flexible vacation days
  • Consistent schedule (No nights or weekends)
Job Type: Part-time (12-20 hours)

Requirements

In this position, you will be responsible for the following:
  • Handle incoming customer service-related emails.
  • Answer phone calls in a professional and welcoming manner.
  • Message customers on our Live Chat website feature.
  • Interact with customers on social media sites (Instagram, Facebook, etc.).
  • Process returns and damaged item claims.
  • Assist customers with lost packages.
  • Answer shipping-related inquiries.
  • Maintain inventory control.
  • Other miscellaneous customer service duties.
Part-Time positions are available. Qualifications include:
  • Strong verbal and written communication skills
  • Fluent in basic computer skills
  • Personable and kind
  • Ability to work well on team projects
  • Self-motivated


Salary Description


$11.00 - $13.00 / hour Roolee

Job Tags

Part time, Flexible hours, Night shift, Weekend work,

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